CONSUMERS PROTECTION FROM THE PERSPECTIVE OF SANCTIONING DOUBLE QUALITY STANDARD OF PRODUCTS AND SERVICES IN THE EUROPEAN UNION

Raluca DINU

 Abstract

The ”New Deal for Consumers”, developed by the European Commission, is an

important step forward in improving consumer rights and legal certainty for businesses in

areas such as cross-border portability of content, roaming charges and geoblocks, being

implemented through updated rules of consumer protection, adapted to the challenges of the

constantly evolving markets. This proposal contributes to ensuring fairness and confidence

building in the single market through collaboration with all Member States and

stakeholders in a public debate to ensure that there are no second-class consumers in the

European Union. To this end, the Commission will ensure the implementation of the rules

aimed at equal treatment of consumers in the single market, in order to promote a new

culture of compliance with Union law in this area.

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